BUSINESS NATURE

VOIDR is an online men’s fashion brand that operates exclusively through digital platforms.
The brand has no physical store or tangible presence, which means it is not subject to any physical taxes or operational fees.

OFFICIAL WEBSITE

This website is the only official and authentic online store of the VOIDR brand.
Any other websites or pages claiming to represent VOIDR are unauthorized imitations and have no connection to us whatsoever.

All official and verified social media links are listed exclusively on this website.
Customers are strongly advised to interact and shop only through our official platforms to ensure product authenticity and service reliability.

RETURN POLICY

VOIDR accepts product returns within 24 hours of delivery,
and only in cases of verified manufacturing defects.
Requests submitted after this period or for reasons unrelated to product defects will not be accepted.

PRODUCT TRIAL & CUSTOMER RIGHTS

Customers are free to try on their purchased items to ensure the size and quality meet their expectations.
If the item does not meet expectations, the customer may return it to the courier immediately and free of charge—
provided that the return is made before the courier leaves the delivery location.

If the customer requests a return after the courier has left, they will be required to cover the full return shipping cost.

ORDER CONFIRMATION & PAYMENT

An order is considered confirmed once payment is completed via mobile wallet or InstaPay.
For customers who prefer Cash on Delivery (COD), a shipping fee must be paid in advance to validate the order.

This policy helps ensure order reliability and mutual protection for both the customer and VOIDR.